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Support

Help with your Dayze account, billing, connected AI assistants, and your data. Email is the fastest way to reach a person — we read every message.

Contact us

Include the email on your Dayze account so we can find it. Other channels, including handle verification, are on the contact page.

Help yourself

Common fixes

I can’t sign in or forgot my password.

Use reset password with the email on your account. If the reset email never arrives, check spam, then write to support@dayze.com from that address.

How do I connect or disconnect an AI assistant?

Connect from dayze.com/mcp. Every connection only gets the scopes you approved and is listed under Settings → Agent access, where you can see its access log and revoke it at any time.

An assistant says it can’t reach Dayze.

Disconnect and reconnect the Dayze connector in that assistant so it starts a fresh OAuth sign-in, then confirm the connection shows as active in Settings → Agent access. If it still fails, email support@dayze.com with the assistant name and roughly when it happened.

How do I export or delete my data?

Export is available on Pro and Family in Settings. Deletion is self-service and permanent — see delete your account. For a data request you can’t complete in the app, email privacy@dayze.com.

I have a billing question or want a refund.

Email support@dayze.com with the account email. App Store and Google Play purchases are refunded through Apple or Google under their rules; details are in the Terms.

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